Privacy Policy
Last updated: 11 September 2026
1. About this policy
HRnetics respects your privacy and is committed to handling personal information responsibly, securely and transparently.
This policy explains what personal information we collect, why we collect it, how we use and protect it, and the rights you have in relation to your information.
It applies when you:
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visit the HRnetics website
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contact us or make an enquiry
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book a consultation or meeting
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request or download a free resource
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complete a form on LinkedIn or another platform
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subscribe to receive emails or updates
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purchase or access a digital product or training course
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engage HRnetics to provide consultancy, training or another service
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are contacted by HRnetics in your professional role about our services
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otherwise communicate or interact with HRnetics
2. Who we are
HRnetics is a trading name of Claire Fitzgerald, operating as a sole trader in the United Kingdom.
For the purposes described in this policy, Claire Fitzgerald trading as HRnetics is the data controller. This means HRnetics decides how and why your personal information is used.
You can contact HRnetics about privacy or data protection matters using:
Email: enquiries@hrnetics.co.uk
Telephone: 01252 214123
Business address: Available on request
3. The personal information we may collect
The information we collect depends on how you interact with HRnetics. It may include:
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your name
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your email address
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your telephone number
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your job title, employer and professional information
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information about your role and your organisation drawn from business contact databases, company websites or professional networking platforms
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information you provide in an enquiry, form, booking or consultation
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your communication and marketing preferences
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records of your consent, including when and how it was provided
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correspondence, meeting notes and records of our communications
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information needed to prepare a proposal, contract or deliver a service
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purchase, payment and transaction information
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course or digital-product access information
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feedback, survey responses or testimonials you choose to provide
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technical information, such as your IP address, browser, device, website activity and cookie preferences
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information shared through LinkedIn Lead Gen Forms or other social-media forms, including information drawn from your professional profile
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information needed to meet legal, regulatory, accounting or insurance requirements
Please do not submit employee case files, health information, grievance material or other sensitive personal information through a general website, social-media or download form.
Where sensitive information is genuinely required as part of a contracted consultancy service, we will agree an appropriate and secure way to provide it.
4. How we collect personal information
We may collect information:
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directly from you when you contact us, complete a form, make a booking, purchase a product, register for training or communicate with us
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from your employer or another authorised contact where they arrange services involving you
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from LinkedIn or another professional platform when you complete one of our forms or interact with our content
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through website cookies and similar technologies, subject to your cookie choices
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from service providers used to manage bookings, payments, email, course delivery, forms or website activity
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from publicly available professional sources, such as company websites or professional networking platforms, where it is lawful and reasonable to do so
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from business contact databases and data providers, such as Apollo, that supply professional contact details for people in business roles
5. How we use your information and our lawful bases
We use personal information for specific purposes and only where we have an appropriate lawful basis.
Providing requested resources
When you request a checklist, guide or other resource, we use the information you submit to provide access to that resource and record your request.
Our lawful basis is taking steps at your request and our legitimate interest in managing and understanding requests for HRnetics resources.
Requesting a resource does not automatically add you to our marketing list.
Responding to enquiries and arranging meetings
We use your information to respond to enquiries, arrange consultations, understand your requirements, prepare proposals and discuss possible services.
Our lawful basis is taking steps at your request before entering into a contract and our legitimate interest in responding to business enquiries.
Delivering services, training and digital products
We use personal information to:
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manage client and customer relationships
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provide consultancy and training
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supply digital products and resources
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administer course access
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communicate about services or purchases
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provide support
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manage contracts, payments and records
Our lawful basis is performing a contract with you, or taking steps at your request before entering into a contract.
Where you are acting on behalf of an organisation, we may also rely on our legitimate interest in delivering and administering the service agreed with that organisation.
Payments, accounting and legal obligations
We may use and retain personal information to process payments, maintain financial records, manage insurance requirements, prevent fraud and comply with tax, accounting and other legal obligations.
Our lawful bases are performing a contract, complying with a legal obligation and our legitimate interest in protecting and administering the business.
Introducing HRnetics to organisations
We may contact people in HR, people or leadership roles at UK organisations to introduce HRnetics and the services we offer, where we believe those services are relevant to that person's role and organisation.
We use business contact details only, such as your name, job title, work email address and employer, together with publicly available information about your organisation. We obtain these details from business contact databases, company websites and professional networking platforms.
Our lawful basis is our legitimate interest in promoting HRnetics services to organisations that may benefit from them. Under the Privacy and Electronic Communications Regulations, we do not need your consent to send this kind of email to a limited company, limited liability partnership or public body. We do not send introductory emails of this kind to sole traders or unincorporated partnerships without their consent.
When we contact you in this way, we will always tell you where we found your details and how to ask us to stop. You can object at any time by replying to the email or contacting enquiries@hrnetics.co.uk, and we will not contact you again. We keep a minimal suppression record so that we can honour your request.
Email marketing and updates
We may send occasional emails containing practical AI guidance, HR resources, course information, service updates or other relevant HRnetics content.
For individuals and sole traders, we will send these emails only where:
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you have actively chosen to receive them; or
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another lawful exception applies and you were given a clear opportunity to opt out
Where we rely on consent, you can withdraw it at any time by using the unsubscribe link in an email or contacting enquiries@hrnetics.co.uk.
Withdrawing consent will not affect the lawfulness of anything done before you withdrew it.
Website operation, security and improvement
We may use technical information to operate and secure the website, prevent misuse, understand how the website is used and improve its content and performance.
Our lawful basis for essential website operation and security is our legitimate interest in maintaining a secure and effective website.
Where non-essential analytics or marketing cookies require consent, we will rely on your cookie choice.
Protecting our legal rights
We may use information where necessary to establish, exercise or defend legal claims, respond to complaints, protect intellectual property, enforce agreements or cooperate with regulators and legal authorities.
Our lawful bases are compliance with legal obligations and our legitimate interest in protecting the business and its legal rights.
6. LinkedIn Lead Gen Forms
HRnetics may use LinkedIn Lead Gen Forms to provide access to resources such as checklists, guides and other downloadable material.
When you submit one of these forms, LinkedIn may provide HRnetics with information from your LinkedIn profile and the answers you submit. This may include your name, email address, job title, employer and marketing preference.
We use this information to:
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provide access to the resource you requested
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record and manage your request
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understand who is using our resources
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send marketing emails where you have separately chosen to receive them
You can request and access a resource without agreeing to receive future marketing emails
LinkedIn also processes information under its own privacy policy. You can read this at: https://www.linkedin.com/legal/privacy-policy
7. Your marketing choice
Where we ask whether you would like to receive future HRnetics emails, your choice is separate from your request for a resource or service.
If you choose “No thanks”, you will still receive access to the resource you requested, but we will not add you to our email marketing list.
If you choose “Yes please”, we will record your consent and may send occasional emails about practical AI for HR, resources, training and HRnetics services.
If we have contacted you in your professional role without a previous relationship, the section “Introducing HRnetics to organisations” above explains why and how you can ask us to stop.
You have the right to object to direct marketing at any time. If you unsubscribe or object, we will stop sending marketing communications. We may retain a minimal suppression record so that we can continue to honour your request.
HRnetics does not sell personal information or marketing lists.
8. Cookies and website information
The HRnetics website may use cookies and similar technologies.
Essential cookies help the website function properly and securely. Other cookies may help us understand website activity, remember preferences or measure the effectiveness of our communications.
Where required, non-essential cookies will be used only with your consent. You can manage your choices through the website’s cookie controls and your browser settings.
Disabling some cookies may affect how parts of the website operate.
9. Who we share personal information with
We may share information with trusted service providers that help us operate HRnetics, including providers of:
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website hosting and form management
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email and business communications
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appointment booking
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cloud storage and document management
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payment processing and accounting
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training and course delivery
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marketing and mailing-list management
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business contact data and prospecting tools
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website analytics and security
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professional advice, including legal, accounting and insurance services
These providers may process information only for the agreed purpose and subject to appropriate contractual and security requirements.
We may also disclose information:
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where required by law, regulation, court order or a public authority
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to protect our legal rights or investigate suspected fraud or misuse
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in connection with the sale, transfer or restructuring of the business, subject to appropriate safeguards
We do not sell your personal information to third parties.
10. International data transfers
Some of the technology and service providers used by HRnetics may store or process information outside the United Kingdom.
Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place. These may include:
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transferring information to a country recognised as providing an adequate level of protection
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using approved contractual protections
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carrying out appropriate transfer-risk assessments
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applying additional technical or organisational safeguards where necessary
11. How long we keep personal information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, insurance and reporting requirements.
As a general guide:
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general enquiries and resource requests are normally retained for up to 12 months after the last meaningful interaction
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business contact details we have obtained ourselves to introduce HRnetics are retained for up to 12 months from our first contact if you do not respond, after which they are deleted, apart from any suppression record
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marketing information is retained until you unsubscribe, withdraw consent or we determine that it is no longer required
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client, contract and service-delivery records may be retained for up to six years after the relationship or engagement ends
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financial and transaction records are normally retained for six years, or for another period required by law
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course and digital-product information is retained for as long as necessary to provide access, support the purchase and meet legal obligations
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cookie and analytics information is retained in accordance with the settings of the relevant service and your cookie choices
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a minimal suppression record may be retained after you unsubscribe so that we do not contact you again against your wishes
We may retain information for longer where necessary to deal with a legal claim, complaint, investigation or regulatory requirement.
12. Information processed for consultancy clients
During a consultancy or training engagement, HRnetics may process personal information relating to a client organisation’s employees, workers, candidates or other individuals.
In these circumstances, the client organisation will usually remain the data controller and HRnetics will act as a data processor, using the information only on the client’s documented instructions and under appropriate contractual terms.
Questions about information held by a client organisation should normally be directed to that organisation in the first instance.
13. How we protect your information
We take reasonable technical and organisational measures to protect personal information from:
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unauthorised access
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accidental loss
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misuse
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alteration
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disclosure
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destruction
Measures may include access controls, secure systems, password protection, restricted sharing, appropriate contracts with service providers and secure disposal practices.
No internet or electronic-storage system can be guaranteed to be completely secure. We regularly consider the risks associated with the information we hold and the services we use.
14. Your data protection rights
Depending on the circumstances and the lawful basis being used, you may have the right to:
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ask for access to the personal information we hold about you
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ask us to correct inaccurate or incomplete information
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ask us to erase your information
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ask us to restrict how your information is used
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object to certain uses of your information
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receive certain information in a portable format
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withdraw consent at any time where we rely on consent
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object to direct marketing at any time
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complain to the Information Commissioner’s Office
These rights are not always absolute, and some may not apply in every situation.
To exercise a right, contact enquiries@hrnetics.co.uk. We may need to ask for information to confirm your identity before responding.
We will normally respond within one month, in line with applicable data protection law.
15. Complaints
If you have concerns about how HRnetics has handled your personal information, please contact us first so that we can try to resolve the issue.
Email: enquiries@hrnetics.co.uk
You also have the right to complain to the Information Commissioner’s Office, the United Kingdom’s data protection regulator.
Information Commissioner’s Office: https://ico.org.uk/
16. Automated decisions
HRnetics does not use personal information to make solely automated decisions that produce legal or similarly significant effects on individuals.
17. Children’s information
HRnetics services and resources are intended for business and HR professionals and are not directed at children.
We do not knowingly collect personal information from anyone under the age of 18 through our website, marketing forms or downloadable resources.
18. Changes to this policy
We may update this policy when our services, systems or legal obligations change.
The latest version will be published on the HRnetics website with the date it was last updated. We encourage you to review it periodically.